The Manager's Desk
February 1, 2015
PCI DSS Compliance
If you are like me you have had at least one of your credit cards changed out in the last year or two because of breaches in security from Home Depot, Target or some other institution. I have had three cards changed out and one of them twice in the last eight months! Therefore, I thought I would take the opportunity to inform members of the steps EYC takes to protect your credit card information since more and more this is becoming a part of how we live in a world where technology seems to always be at least a few steps ahead.
First, you may be unaware that the Board approved an investment in new point of sale hardware and software just a few months ago to better protect your data. This software supports proper PCI DSS (Payment Card Industry Data Security Standard) compliance and was the primary impetus for the change in point of sale systems.
To better understand how we process your data understanding the process is critical. In a typical transaction, you hand over your credit card to a server or bartender when you pay your tab. They swipe your card in our system and return with the receipt and your card. The data from the swipe is immediately encrypted and, with the exception of the last four digits, cannot be viewed by anyone, not even a manager with proper access credentials.
The next step is that your sales information and credit card info are sent to the credit processor and then in turn to your bank. Once this info is sent to the processor it is no longer available to EYC. No credit card info is retained in our servers.
For example, if there has been a problem with a member’s transaction not even I have the ability to correct an overcharge on the card without getting new information from the member at that juncture.
Another important fact is that the point of sale software is completely wired so there is no opportunity for a wireless network breach. I should add though that we are looking into wireless technology for later in the year. The IT Committee and our outside IT consultant will be active in the process to ensure that the private networking also meets the compliance standards at that time. Until we are 100% confident that the network would be secure and meet the compliance standards we will not proceed.
I hope this helps explain the security measures the club takes to keep our members safe. If you have any additional questions don’t hesitate to contact me directly or feel free to check in with the IT committee.
The seasonal favorite has returned with a bang! Join us for three more installments of the EYC favorite in February on the 7th, 14th and the 21st. You must call in advance to reserve your lobster, and don’t forget to make a reservation to reserve your table as well. All dates still have availability but very frequently sell out so act quickly!
As the ins and outs that happen at the beginning of the year start to settle into place I would like to remind you that we still have wet slips available to accommodate boats of 30-, 31- and 40-foot lengths for 2015. Please contact me or the Marina Chairperson for further information and annual rates. Enjoy the convenience of having your boat docked next to the most unique club in Annapolis!
Parking Stickers and Directory
All EYC members should be receiving their 2015 directory, parking sticker and member card sticker in the mail within the next few days. Please don’t forget to affix your sticker to the front driver’s side lower left window. Removal of unauthorized vehicles occurs frequently and we don’t want to inadvertently tow a member who has a sticker sitting on the kitchen table.
January 1, 2015
Welcome to 2015! It’s hard to believe we are in the New Year already. I remember as clear as day the millennium and all of the “end of the world” theorists waiting for all of the lights to go off and their computers to shut down at the stroke of midnight. Well, we didn’t have anything nearly as dramatic this year but I hope everyone had a warm and wonderful holiday with their family and friends.
I look forward to an exciting new year at the club with some fine tuning of the clubhouse, some exciting changes within our committees and of course the usual comradery which is a mainstay of our “little club that could.”
I encourage all of our members to maintain their volunteerism at the club this year. It is this connectivity that breeds community and the EYC culture that most clearly defines who we are as a membership.
Boat Show Bash
November 1, 2014:
I wanted to take a moment to thank all of the volunteers who helped make this year’s Boat Show Bash run so smoothly. Particular thanks should go to the “head honcho” Carol Vilardo and her very capable sidekick Palma Wilson, who stepped in as chief for the operation of the event while Carol was on a much deserved vacation. The event ran seamlessly and although the turnout was less than what we had hoped for it was clear everyone had a terrific time.
We will be brainstorming in the next couple of weeks on the approach for 2015 and encourage your participation with the committee. We also want to remind our membership that the EYC Foundation and the Anne Arundel County Court Appointed Special Advocates for Kids (CASA) were the 2014 recipients of our auction proceeds and we are thrilled to be a part of their altruistic efforts.
Founder’s Day & EYC Birthday Party
Don’t forget to mark your calendars for another fun party at the EYC clubhouse on November 8 immediately following the Annual Meeting which will be held at the Loews Hotel Power Plant.
Admission to the event is FREE and there will be some simple EYC “throw back” food options in addition to an open bar for beer, wine and rail drinks. The party commences shortly after the conclusion of the meeting and will last for 3 hours. So stop down and reminisce with your friends about the good ol’ days!
December 1, 2014
2015 Annual Meeting
Thanks to all of our members who attended the 2015 Annual Meeting at Loews Hotel. The turnout was terrific and we unanimously welcomed back the entire Board of Governors for the New Year. In my world that is a great vote of confidence toward their efforts in 2014. As many of our members are aware the challenges they faced in 2014 were sometimes great. So congratulations, and sometimes condolences J, to the entire Board for their re-election.
I would also like to take a moment to congratulate Holly O’Hare for being the recipient of the A2B Volunteer of the Year Award. Holly’s contributions to the club have been great and she has worked tirelessly toward making EYC’s junior sailing program one of the best around.
Lastly, I would like to say thank you to Pam Ray for her terrific presentation on behalf of the EYC Foundation. The Foundation is doing a great job and looks to have a fabulous energy and plan of action for 2015 so please take a moment to read about their efforts. Keep up the good work!
October 1, 2014:
The J/80 Worlds Regatta is upon us! By the time this article is published the international regatta will be well underway. Please join us in showing our competitors and guests what it means to be among the amazing EYC community. Our Race Committee and J/80 Worlds Organizing Committee have done an amazing job of putting together a world class regatta and should be congratulated.